Privacy Statement

At Avant-Garde Carpet Cleaning, we respect your privacy and are committed to protecting the personal information you share with us. This privacy statement outlines how we collect, use, and safeguard your information, particularly in relation to communication about current and future appointments.

Information We Collect

When you book an appointment or engage with our services, we may collect the following information:

• Your name
• Your phone number
• Your email address
• Details related to your service appointment (e.g., date, time, location)

How We Use Your Information

We use the information collected to:

• Confirm and remind you of upcoming appointments.
• Notify you about changes or updates to your scheduled services.
• Provide information about future services or promotions that may be of interest to you.

Text Messaging Consent

By providing your phone number, you consent to receive text messages from Avant-Garde Carpet Cleaning regarding:

• Appointment confirmations and reminders.
• Notifications of changes to your scheduled services.
• Follow-ups related to your service experience.

You can opt out of receiving text messages at any time by replying with “STOP” to any message or contacting us directly.

Data Protection

We prioritize the security of your personal information. Your data is:

• Stored securely and accessed only by authorized personnel.
• Never shared, sold, or disclosed to third parties without your explicit consent, except as required by law.

Your Rights

You have the right to:

• Access the personal information we have collected about you.
• Request corrections to your information.
• Withdraw your consent for communications or request the deletion of your data.

To exercise these rights or for questions about this privacy statement, please contact us at:

Thank you for trusting Avant-Garde Carpet Cleaning with your service needs.

*We reserve the right to update this privacy statement as needed to reflect changes in our practices or legal requirements. Any updates will be posted on our website and will include the date of the most recent revision.